When we do that we will be calling Mak at Zen Windows Philadelphia, as I couldn't ask for a better experience, for a better price. When we rebuild some funds (granite counter tops aren't cheap) we will look to replace the other 25 windows. The original builder put in old designed wood windows that don't open easily and can blow out a candle with the draft they produce in the winter. We have a house that is almost 15 years old. They worked quickly and when it was installed it looked like it had looked before, only now the window was cleaner and easier to open. They arrived at exactly 10am! They were friendly and helpful in explaining the whole process. I was told the installers would be out at 10am. They arrived within a week and we rescheduled the appointment. The casement windows were damaged in shippment and they had to reorder them. Before the agreed upon date, we received a call that we would have to reschedule, as there was an issue with the casement windows. When the windows were available, the installer contacted us to set up a date and time for the installation. All companies should be so easy to work with. AND, we didn't have to pay a dime until the work was done and we were satisfied with it! It was a pleasure to work with Mak at Zen Windows Philadelphia. Mak was accessible whenever I had a question, and after the installation, he made sure that my wife and I were happy and satisfied with the product and service. Even with the custom window, Zen Windows Philadelphia had delivered the window in a quicker time than that major widow company had estimated. How often do you hear that in todays world? The bottom windows were standard casements, and were well built reasonably priced windows compared to the other providers. I'm sure that this custom window nearly killed Mak trying to get the way we wanted it, but he went out of his way to make the customer happy. We could have gone with a different eyebrow option and saved a lot of money, but we wanted the new window to look the same as the old one did, so we chose to spend the extra money to get it right. Then Mak came out from Zen Windows Philadelphia and told us that he could have the eyebrow custom made. Another company would have ordered a semi-circle, which would have been a disaster had they come out and attempted to install it. They offered us one of their standard eyebrows, which would have made the window look different. One major window provider came out and told us that it couldn't be done, as they don't make them like that any longer. This kitchen window had an odd shaped elipse eyebrow (so we learned, as it just looked like a circle to us) over the top of it. We had a few window providers come out and give us estimates. We wanted to replace the window before the tile was installed, so that the tile could fit perfectly with the new window. We were waiting on the backsplash to be installed when we noticed that the old kitchen window was fogging up and falling apart. “My wife finally got the granite counter top that she had always wanted.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |